Unparalleled Support - Service Above All Else
Productive Technologies, the company behind PERFEQTA, understands that the most important part of manufacturing a SaaS product is “service” and our technical support staff is here to make sure that remains the case.
Since 2005, the team behind PERFEQTA has engineered authentic and thoughtful technologies while supporting their applications direct to the end user and indirectly through their trusted partners. PERFEQTA support is maintained by the manufacturer, Productive Technologies, and integrates the development and executive teams as well. The goal of Productive Technologies is for every PERFEQTA user to enjoy an experience second to none.
From our healthcare and life science customers to manufacturers, researchers, and more, PERFEQTA clients can count on unparalleled support and customer service that goes above and beyond the typical product support. For more than a decade, our team has truly listened to our clients and worked tirelessly to provide updates and products that speak directly to their needs. With PERFEQTA, we have taken client support to the next level by designing a product that can be customized and configured to manage any process or procedure by the end user. With a product as easy to use as PERFEQTA, support is a breeze. Always here to answer questions and alleviate any issues that should arise, the technical team behind PERFEQTA is also available to provide a number of professional services including app design, configuration, advanced workflow configuration and much more. If you need an extra hand with anything PERFEQTA related, just contact us!
Whether you operate an 8-5 business day or 24/7, the PERFEQTA support team is dedicated to ensuring maximum up-time, data integrity, thoughtful and timely updates, and nothing less than the best support experience. All of this and more combined with first-in-class features and benefits such as a complete audit trail, 21 CFR Part 11 compliant eSignatures, and a state of the art reporting tool that is standard across the application.
We understand client services because we are clients ourselves. With PERFEQTA our clients are our #1 priority!